SHIPPING POLICY

1. HOW MUCH SHIPPING COST?

FedEx Shipping Time:  6 – 8 business days. (fee 16.95$)
DHL Express Shipping Times: 10 to 12 business days. (fee 12.95$)

(Note that our International fulfillment centers do not ship during weekends or holidays)

2. WHEN WILL MY ITEMS BE SHIPPED?

All items need time to handle before they are shipped.

Processing time estimated:

  • 1-2 days for the item available
  • 5-7 days for the custom item

All our products are made as ordered, so they will be put through a production process, therefore there will be a handling time.

We will notify you by email (include a tracking number) when your items have been shipped.

3. HOW LONG WILL IT TAKE I RECEIVE MY ORDER?

The delivery time will depend on your product and shipping method that you choose.

DELIVERY TIME = PROCESSING TIME + SHIPPING TIME

Processing time estimated:

  • 1-2 days for the item available
  • 5-7 days for the custom item

4. WHERE ARE MY ITEMS COMING FROM?

We ship our products directly from the manufacturer, depending on your location and product to save time as well as shipping costs. These locations include Australia, North America, Hong Kong, Vietnam, and China.

5. HOW DO I TRACK MY ORDER?

Our system will automatically send you the tracking via your email. You can track your order by clicking here.

If you don’t receive an email after 5 days since place order, please contact us, so we can provide you with the information, before making a chargeback.

6. HOW CAN I MODIFY MY ORDER?

If you need to change the size, color, style, or address… feel free to send us a message to our support email: [email protected]

Please note we only allow order modification within 12 hours since payment.
Product, delivery addresses, and recipient names can only be changed if the orders have not been shipped out yet. Once shipped, we can no longer change anything since these are already processed and orders have already been handed over to our third-party couriers.

If you have any questions or concerns about the products, please do not hesitate to contact us via this

Email: [email protected]